- Fill out the Intake and Policies Form ahead of time. Email it to us at email@example.com or arrive 15 minutes prior to the start of your appointment to fill out the form in store.
- Don’t eat or drink right before your massage session.
- Arrive 10 minutes early to your appointment. The scheduled time is the time your massage starts. You are responsible for ensuring you receive the full time of your appointment.
- Discuss any conditions you have, or had, with your therapist. This will help us understand what you are looking/expecting from your session.
- No additional family members are allowed. Clients under 18 years old, or those who may need assistance (physical, sensory, intellectual, development disabilities, and/or cognitive impairments) may be accompanied by one adult only.
- Please remember to set your Cell Phone to Silent/Vibrate mode to not interrupt your session and your massage therapist's focus.
If you have never received a massage before...
How should I dress?
- Clients prefer light/sports clothing to be able to dress/undress quickly.
- Dress down to your own personal comfort level, we will work around whatever you decide.
- For a 30 minutes Sports Massage, loose sportswear is best as this service might be performed over your clothes.
- For a Post Surgical Massage wear your compression garments as usual, your recovery comes first. If you need assistance with your compression garment, you may ask your massage therapist for help. They are not required to assist you during those times so it is best to let them know.
- Keeping your underwear bottoms on is fine, but if you keep your bra on, it makes it difficult for the therapist to work on your back.
- Men who wear boxers, loose fitting ones are best. Boxer briefs make it a little more difficult to work certain areas of the hips/thighs, but it is still manageable.
- Remove obstructive jewelry before getting on the table. Necklaces, earrings, watches/bracelets, etc.
- For long-haired individuals, having a hair-tie available is never a bad idea.
- Please, DO NOT start undressing before the therapist leaves the room. Get under the sheets before the therapist comes back in to start your session.
- Draping is required in our facilities.
If you are pregnant, or recently gave birth
- Check with your doctor if it’s safe for you to receive a massage.
- If you gave birth within the last 6 weeks, you must receive a postnatal massage session. Although you’re not pregnant anymore, careful precautions must be taken after giving birth. Please check with your doctor prior to booking with us.
- If a C-section was performed, or there were complications during delivery such as postpartum bleeding, you need to check with your doctor as recovery rate varies for every individual. You might need to wait 4 to 6 weeks before being cleared by your doctor.
After your massage session
- Discuss with your therapist next steps to follow and/or any recommendations according to your condition. Exercises or how often to continue treatment.
- Drink plenty of water, why? Because during a massage, fluids are being pumped out of the soft tissue and into your circulatory system and then flushed out when you urine (reason why it is so common to pee right after a session). By replenishing the lost fluid, you will stay hydrated and prevent symptoms such as headaches and loss of balance (caused by dehydration). In addition, drinking plenty of water will help your kidneys eliminate the waste your body couldn't circulate on its own. We recommend bringing your own water bottle, you may always refill your bottle here.
- To show appreciation to your therapist you may leave a tip, Cash or Venmo are preferred (envelopes & QR code found at the lobby), or also on a credit card. (Note: any tips left on a credit card unfortunately get a 3% charge by our credit card processing system.)
- And lastly, book your follow-up appointment to keep up with the recommended treatment and body maintenance.